TCS
TCS
Real-time monitoring of IT application performance | Operations Manager | TCS Cloud Plus
operations manager
Challenges faced by existing systems

Businesses today need to speed up their delivery capabilities and stay competitive without compromising on quality and compliance. In everyday operations and diagnostics, enterprises face key challenges, which include:

 

Lack of real-time monitoring and visibility of
applications i.e. servers, databases, networks, etc.
Monitoring and managing disparate
set of tool
Slow response to product performance
issues
Frequent service outages and low
operational efficiency
Our Approach

TCS Cloud Plus Operations Manager is an end-to-end framework that enables seamless and proactive monitoring of a wide range of enterprise IT applications including message queues, platforms, infrastructure, and business transactions. By enabling direct integration with industry-standard service management solutions, the offering facilitates automated ticket generation for speedy resolution of various Infrastructure and Application Performance issues. Through its capability of tracking KPIs round-the-clock, the solution records the status of servers, networks, storage, and other elements.

 

Process Operations Manager

 

The Cloud Plus Operations Manager aids in server, database, middle ware monitoring and event correlation. The solution provides data to the Integrated Real-time Dashboard, which analyzes the metrics and displays the status of all infrastructure elements. In addition, the solution monitors diverse platforms and KPIs to ensure the availability and smooth functioning of all aspects of business IT services.

Solution Benefits
Large application monitoring
Enhances network availability through application, infrastructure, and database monitoring.
Reduced troubleshooting time
Facilitates proactive problem diagnostics and resolution, monitoring a wide variety of platforms and KPIs.
Automated data collation
The platform analyzes the existing 3rd party monitoring tools and and facilitates integration with Cloud Plus.
Unified single-view data interpretation
Aids in highlighting business critical information to derive real insights.
Interoperability with open-source tools
Enables seamless integration with third-party tools with its flexible platform architecture.